From: Adam B. Schwartz
Sent: Saturday, January 16, 1999 7:52
What a pleasure to know others had similiar
diffculties with their "Ultimate Driving Machine" I owned a 1995 325IS
that was in the BMW Dealer, South Motors in Miami Florida for 46
Allow me to give a partial list of the
1. Fog lights replaced nine times because they
filled with water and began to smoke. "Normal operating conditions"
per BMW and the tens of the representives they brought in.
2. Car would shift like a Mack truck. At times,
I couldn't move the shifter that's how rough the shifting was.
3. The leather seat faded to the point I though
the car had white seats, not tan.
4. The wipers completely did not work at times.
I was forced to wipe the window with my hands.
5. The All Season Traction would go on at times and the entire
car would lock up.
6. The power seat would leak all over the back seat carpet.
BMW told me it was not a problem because of its location!!
7. The A/C never worked properly. They insisted to tell me
that worked properly at 85 degrees.
This is only a partial list--I have over 23 problems. I never
encountered a worse company or dealer to work with. The service manager, George
Ault, accused me of being "crazy and nothing better to do than bother
them." They insisted the car had no problems while it spent more time on a
flatbed than in my garage. They were rude disrespectful, unmindful of the money
I was spending, and simply unreasonable.
The BMW representives acted like there was nothing wrong and
did nothing to help. I proceeded with Lemon Law, but luckily the car was
totalled (the best thing that ever happened to me) three weeks before
I would love to help you in your crusade in any way. I truly
hate BMW and would do anything to help others because I know what it is like to
spend 500 per month for a junker.
Please feel free to post my letter and.or number on your