From: anonymous
Sent: Sunday, December 20, 1998 12:28 PM
To: I_am_mad_too@bmwlemon.com
Subject: BMW would not reimburse me for defective profile gasket parts
from Factory

I am a victim of the faulty profile gasket design on the M42 BMW motor. 
My 91 318 IS failed at 94,000 miles on the profile gasket. The dealer was 
very reluctant to provide any insight or help. I finally got a phonecall 
from BMW NA after a certified letter. My emails and phonecalls were 
practically ingnored. The problem is very common because BMW issued a 
technical service bulletin on it. No extended warranties, no recalls on 
it, practically you are up the creek for a faulty gasket. The repair is 
around $800 to $1000 alone. I begged the BMW rep to only reimburse for 
the parts since they were defective. He refused to do so. My father and I 
repaired the car ourselves. We went to a discount warehouse and bought 
geniune BMW parts for cost. What cost me $200 would have cost $400 at 
BMW! Who is ripping off who?  I have compiled notes, emails, documents 
that pertain to the failure of this gasket. I have nearly a 60 page 
document. I plan on releasing my document to BMW NA to show them that 
people have had enough. Why has Mercedes issued recalls on models 10 
years old with repairs that could cost in the $1000's? They care! I have 
lost confidence in the company, and I will be driving a German built Ford 
product for now! Anyone interested in some of my notes, I will be glad to 
share! A class action lawsuit dealing with product liability would be the 
answer to the problem. Just takes time and money!