From: spoonj@bellsouth.net
Sent: Saturday, April 10, 1999 7:43 PM
To: info@bmw.com; Verbl@aol.com
Cc: lemonLink@BMWLemon.com
Subject: 740i LEMON

Dear Mr. LemonLink:

I have a 740i BMW.   I have had many problems with this car.   This my
third engine.
I have taken my car to Chris BMW  for the last 3 years.   I have spent
in excess of
$25,000 in repairs.   My car in at BMW  at least every month or every
other month.
Often times it needs to go to the shop but I either don't have time or I
feel it's a waste
of time, because I know that when I get it back it still won't be
repaired.   Each time
I bring my car to Chris BMW it either comes back not repaired or some
other problem
has developed at the shop.

Frankly, I don't think they have anyone qualified to work on it!!   I
ask each and every time "are you sure it is repaired?", there response
is "yes" it's in good condition!!.  As soon as I drive it off, I notice
it drives "different".   Due to time constraints, I just go on and hope
it will "be all right".  Of course it never is.   I bring it back.  The
scenario is replayed.   It is repaired, yes. I drive it.  It is not!!.

The last time I was there,  I cried.   This is so painful!!


I am a realtor.  I work with clients everyday that are unable to buy a
home because
on their credit report they have a voluntary repossession.   Well, it's
is no wonder.
How many people can pay $720.00 per month and have to use alternative
transportation?   This is shameful.   BMW  needs to take this problem
away.   How can BMW in good conscious continue to sell "junk cars" and
not stand behind their product.

I recently heard that the chairman was fired.   Poor man.   He doesn't
have a good
product to work with.  What can you expect?

I beg you, please help me.   I cannot take this pain any longer.  I can
empathize with
the "postal workers".  This can of service can cause a sane person to
commit
irrational acts.


Finally,  all I want is for BMW take this problem from me.   Oh, I
forgot to tell you, my
car is still in the shop going on the 5th month.


Sincerely,


Jennette Weatherspoon
Atlanta, Ga.